Delivery Information

UK orders:

£3.00 flat rate for all UK orders up to and including £40 - 2nd class postage.

Free delivery for orders over £40.

Europe:

up to £10= £4.50,

£10 - £20= £5.50,

£20 - £30= £6.50,

Over £30= £7.50.

USA and Canada:

up to £20= £9.00,

£20 - £40= £12.00,

Over £40= £20.00.

Asia:

up to £20= £9.00,

£20 - £40= £12.00,

Over £40= £20.00

We will advise you by email if we are unable to complete your order.

You can request us to ship those products that are available and then ship the remaining products later. However there will be a separate postage charge for each shipment so this will increase the cost of delivery.

Pur o Natur will do its best to dispatch all goods within 24 hours of receiving your order.

Orders up to the value of £40 carry a £3.00 delivery charge.

Orders over £40 are delivered FREE to the UK mainland.

Depending on the volume and weight of the order, it will be sent by post, parcel service or courier.

For deliveries in the UK please allow up to 3 working days.

Some goods maybe sent by some form of recorded delivery and will require a signature on receipt.

Please make sure someone is available to sign for the goods and if you see any damage to the packaging, make a note on the courier’s delivery papers and advise us as soon as possible.

In all cases, unless you have the opportunity to open the parcel and inspect the goods for any shipping damage before the courier has left, it is advisable to sign "not inspected".

Returns Policy

You may return goods to Pur o Natur within 7 days of receipt if, for any reason, you are unhappy with them.

Pur o Natur must be contacted by telephone within 7 days of receipt if you intend to return any goods.

You will be responsible for the costs of returning the goods unless you received them in error, or there is something wrong with the goods.

We recommend you use a recorded delivery service.

Goods should be returned in their original packing and care should be taken to ensure they are not damaged in any way.

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